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    (June 13th, 2007)

    A Motivated Work Force

    Posted by admin in Inspiration.
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    One way to raise motivation is to see how the organization’s structure, technology, management, or culture may have frustrated them, punished initiative, or rewarded apathy. In some businesses, workers stop innovating or fixing quality problems because “when we stick our necks out they get chopped off.”

    * Are people rewarded or punished for being involved, taking initiative, or sharing their ideas?
    * Do they have any latitude to make their own decisions, or deal with customers in their own way?
    * When they get feedback, is it always negative, or is it sometimes positive?
    * Is their sufficient support for taking initiative, including having “the tools to do the job” - including information?
    * While we are asking questions, are Dilbert cartoons posted on walls and disks?

    Even if people are demotivated because of their personal life or past experiences, you can still help them (and yourself). First, reward any initiative they show. The most sincere form of appreciation is adopting their suggestions immediately, where practical, and making sure you link your actions to their ideas (even if it was something you were going to do anyway).

    Ask for their opinions in such a way that they know you really do care what they think. (The prerequisite is really caring what they think). Read more

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